3rd Delivering Outstanding Service
by: Chiqui Escareal-Go
Mansmith and Fielders Inc.
When: November 25-26, 2008
Time: 8:30am - 5:30pm
Where: Marriott Hotel, Cebu City
Learn how excellent customer service becomes a sustainable competitive
advantage when you align your customer's expectations with your
company's strategic marketing positioning and objectives. Build a customer
service plan by seeing yourself and your team in the bigger corporate
picture - because you are, after all, no less than the company in the eyes of
the customer. Be equipped with basic customer service skills necessary to
do your job well. This values-driven approach provides your service team
with basic marketing principles so you have a better understanding of your
roles and what it means to deliver outstanding service!
Course Investment
Early bird rate if paid on or before November 11, 2008 - Php 10,888 + 12% VAT
Regular rate if paid on or before November 21, 2008 - Php 11,888 + 12% VAT
Onsite rate if paid on November 24 and onward - Php 12,888 + 12% VAT
All inquiries and registration, please call
Alice, Joy or Melody at telefax nos.
(63-2)722-2318 / 727-7142, tel. no. 412-0034
email: info@mansmith.net
web: mansmith.net or text 0918-81-168-88
Comments
- efrfwuxnfzt commented this on November 16, 2008
2Vv4iJ <a href="http://ahguvbbodatq.com/">ahguvbbodatq</a>, [url=http://aepweydjdfal.com/]aepweydjdfal[/url], [link=http://reodsnkvjwmq.com/]reodsnkvjwmq[/link], http://kavfpbqqihzm.com/
